AWU Delegate Training

With perpetual change occurring, both at the enterprise and National levels, the time has never been more challenging for Unions t enhance membership, encourage members to take up the role of Delegate and for the Union to devolve information through ongoing structured training programs.

The Newcastle Branch of the Australian Workers Union (AWU) knows only too well the importance of having workplace representatives (delegates). Just as important is ongoing training for the Delegate. The Newcastle Branch has been providing training to its delegates since 1984. This training supplements and complements the on the job "learning" (experiences).

The AWU acknowledges that all employees elected as workplace representatives have varying degrees of knowledge towards the role and responsibilities required. As such the training programs are constructed in a manner best described like the steps of a ladder. Each step giving new, interesting and vital information helping the delegate maintains an advantage in a sometimes demanding position.

Three days training per delegate, per year may not seem a lot, but put into context ensures the delegate stays at the forefront of change.

The following is a list of topics covered in training programs delivered to delegates:

• Conciliation and Arbitration
• Communication
• Conflict resolution
• Industrial Relations
• Know your Union - The AWU
• History of the Trade Union Movement
• Meeting procedures
• Chairing a meeting
• Negotiating techniques
• Occupational Health & Safety
• Interpretation of your Award
• Enterprise negotiation
• Recruitment
• Report writing
• Roles and responsibilities of the Delegate
• Roles and responsibilities of the Rank & File
• Workers Compensation and Rehabilitation

In tandem with Delegate training the AWU can supply enterprise specific training the AWU can supply enterprise specific training (industry training) when requested, covering all union members at a particular workplace. Regular publishing of local, state and national magazines and newspapers are another format in getting information to all our members.

While ever unions remain on the Australian industrial landscape, the workplace membership requires the "leadership" of the workplace delegate. As stated in the opening sentence, perpetual change in our workplace environment requires ongoing training. The AWU in tends to be around for a long, long time and to help ensure this happens, we'll maintain its comprehensive training programs for delegates and members, ensuring this proactive Union stays ahead of the rest.

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